Privacy Policy

Shrijanaki Mahal (“we,” “our,” or “us”) is committed to protecting the privacy of our guests and website visitors. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our property or use our website and services.

1. General Information

2. Information We Collect

We may collect the following types of information:

a) Personal Information

• Full Name
• Phone Number
• Email Address
• Address
• Government-issued ID details (as required by law)

b) Booking Information

• Check-in and check-out dates
• Room preferences
• Payment details

c) Technical Information (Website Visitors)

• IP address
• Browser type
• Device information
• Pages visited

3. How We Use Your Information

We use the collected information for:

• Processing room bookings and reservations
• Identity verification during check-in
• Providing customer support
• Sending booking confirmations and important updates
• Improving our services and website experience
• Complying with legal and regulatory requirements

4. Data Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties.

Your information may only be shared:

• When required by law or government authorities
• For payment processing (bank/UPI/payment gateway services)
• For safety and security purposes

5. Data Security

We implement appropriate security measures to protect your personal data from unauthorized access, misuse, or disclosure. However, no online transmission or storage system can be guaranteed 100% secure.

6. Cookies (For Website)

If you visit our website, we may use cookies to:

• Improve website functionality
• Analyze website traffic
• Enhance user experience

You may disable cookies in your browser settings if you prefer.

7. Retention of Information

We retain personal information only as long as necessary for booking purposes, legal compliance, and record-keeping as required under Indian law.

8. Your Rights

You have the right to:

• Request access to your personal data
• Request correction of incorrect information
• Request deletion of your data (subject to legal requirements)

For any such requests, please contact us using the details below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those external websites.

10. Changes to This Policy

Shrijanaki Mahal reserves the right to update or modify this Privacy Policy at any time without prior notice. Changes will be effective immediately upon posting on our website.

11. Contact Us